Course curriculum

    1. Scheduling (Using Sling)

    2. Dress Code

    3. Critical Links to have open

    4. Setting & Turning off the Building Alarm

    5. Blue/Red Stars

    6. How to use Square

    7. Section 1 Quiz

    1. How to navigate the daily checklist

    2. How to print a packet from the Printing Inbox

    3. How to print Safety Stock

    4. How to check someone in for packet pick-up

    5. How to check someone in for an In-Person Review

    6. Section 2 Quiz

    1. Selling a Membership

    2. Talking to customers

    3. How to navigate the customer service inbox

    4. How to navigate phone calls

    5. Section 3 Quiz

    1. Every shift you should do the following

    2. Open Shift

    3. How to Lock/Unlock the front door

    4. How to Set up a Review Room

    5. How to Check the Outdoor TV's are On

    6. Mid Shift

    7. Closing Shift

    8. How to Shut Down a Room

    9. How to Upload a Live Review to the Website

    10. How to Send a Friendly Packet Reminder

    11. How to Turn off the Lights and Set the Alarm

    12. Updating CATR Link (MONTHLY)

    13. Section 4 Quiz

    1. Smokin Notes

    2. Our printers

    3. How to load paper into the printer

    4. Parking

    5. How to get vouchers for an organization

    6. How to laminate

    7. Section 5 & 6 Quiz

About this course

  • Free
  • 38 lessons
  • 0.5 hours of video content

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